Frequently Asked Questions
Everything you need to know about our premium outdoor lifestyle collections.
How long does shipping take for my order?
We offer standard delivery within 3-5 business days. Express next-day shipping is also available for orders placed before 1 PM GMT.
What is your return policy for fashion items?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that custom-made gear is final sale.
Are your materials sustainably sourced?
Yes, we prioritize organic cotton and recycled fibers in our apparel and tent accessories to ensure minimal environmental impact.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible interest-free installments.
How do I care for my Bell Tents Sussex apparel?
To maintain the quality of our outdoor fashion, we recommend a cool wash at 30 degrees and air drying to preserve fabric integrity.
Do you offer international shipping?
Currently, we ship to the UK, Europe, and North America. Shipping costs and delivery times vary depending on the destination country.