Returns & Exchanges
At Bell Tents Sussex, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure the return is accepted and processed quickly.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.